Like a loose thread on your ugly Christmas sweater, tug thread on this storyline a little too much and it will come completely undone because it's about an inn that magically attracts people in need of some problem-solving who all happened to read the same Christmas book growing up. It's kooky, for sure, but dare we say that they should have just leaned into the fairy tale element of the tale even more, rather than rely on a narrator and story book graphics heading into each commercial break?
We must also note that we were actually more invested in elderly widower Charles (John Prowse) and his quest to rediscover the magic of the holiday season after the death of his wife than the lead couple. Charles being told, "You still deserve to experience joy" hit us so hard in our feels that we are still wearing a cast.