Raymond Hall/GC Images
Kylie Jenner has broken her silence after her company Kylie Cosmetics, maker of her popular Kylie Lip Kits, received an F grade from the Better Business Bureau following customer complaints.
Following media reports about the low rating Tuesday, the grade was changed to a C, then a B-, then to nothing. The Better Business Bureau stated Wednesday that "Kylie Cosmetics currently has No Rating" and that it "previously had an F rating due to unresolved complaints as well as a pattern of complaints regarding issues related to the delivery of orders." It said Kylie's company is working with BBB to resolve these complaints and that a new rating will be issued after a review.
"You guys are the reason I keep going and I'm motivated every day to make Kylie Cosmetics the best it can be," Kylie, 18, said on her website Wednesday. "I'm continuing to learn and I just want to make everyone happy. Because so many of you spoke out, I'm excited to tell you that the Better Business Bureau has looked at the facts and changed the rating."