This Qdoba Employee's Random Act of Kindness for a Customer Will Melt Your Heart—Watch Now!

Ridge Quarles makes a big difference in one diner’s meal

By Mike Vulpo May 14, 2015 3:27 AMTags
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Get ready to feel oh-so-good inside! 

Out of all the customers that order inside Qdoba's restaurant near Louisville, Ky., there was one that recently caught the attention of former shift manager Ridge Quarles.

After spotting a disabled customer trying to get in the store's entrance with a wheelchair, Quarles happily came to her aid.  

"She didn't get to get out of her house very often," Quarles recalled to WAVE3. "But whenever she did, she always told me, ‘Ridge, this is my most favorite place to eat.'"

In fact, employees knew her order by heart, which consistently included a taco salad with hot sauce and cheese for lunch. She would also order a burrito with hot sauce and cheese for dinner.

What appeared to be just a typical order one afternoon, however, quickly turned into something truly heartwarming. After Quarles helped deliver her food, drink, utensils and napkins, he started to walk away until he asked a thoughtful question.

"I was like, you know, ‘Is there anything else I can help you with?' and she turned around and she was like, ‘Sir, if you don't mind, could you help me eat?'" Without hesitation, Quarles helped the customer out with no questions asked.

Fellow Qudoba regular Dr. David Jones, who witnessed the kind exchange and gesture from afar, couldn't help but be touched by what he saw. As a result, he decided to film the encounter in hopes of spreading the positive message. 

"He didn't stop to think about, 'Well, should I help her, should I not?' He just went over, put the gloves on and started feeding her," Jones recalled to the NBC affiliate. "It seems to me that if everybody in the world would just use the little simple gift that they have to maybe benefit somebody else, think what the world would be like."

The video has since gone viral with viewers around the country applauding Quarles' efforts. Despite the attention, the Sullivan University grad simply hopes his gesture will inspire others to be kind.

"I'm very glad to have had the opportunity to impact lives around me," he wrote on Facebook. "Go out and help someone today and pay it forward. Happy day everyone!"