In the wake of Paris Jackson's alleged attempted suicide, an official with the Los Angeles Department of Children and Family Services is weighing in on his department's policies for such cases.

Although reports have surfaced that child-welfare services is investigating the teen's home in light of recent events, DCFS has refused to confirm whether or not it is involved with the Paris Jackson situation, telling E! News in a statement Friday they are "legally prohibited" from disclosing any information related to specific cases.

E! News uncovered that Jackson's co-guardian, cousin T.J. Jackson, does not live with Paris and her brothers in the family's Calabasas, Calif., home--meaning their 83-year-old grandmother Katherine Jacksonhas been left with the task of supervising them.

Los Angeles Superior Court judge Mitchell Beckloff has already ordered an investigation into Paris's custody following the incident.

Dr. Charles Sophy, medical director of DCFS, gave his take on the situation, telling E! News that his agency usually doesn't get involved in a case like this unless "someone called the child abuse hotline."

"We at the Department of Children and Family Services will never respond unless we have a call that rises to the level of suspicion of abuse or neglect," Dr. Sophy said. "Because there's a suicide attempt in a family does not necessarily mean we will be there."

And if the family's latest drama lands them in court for a custody hearing, Dr. Sophy said we may hear from Paris.

"Any child in a situation like Paris' has the option at a certain point in court to have their voices heard," he continued. As for advice for the troubled teen, Dr. Sophy added, "Her focus should be herself."

Paris was rushed to the hospital Wednesday morning after allegedly attempting to take her own life. Sources told E! News Michael Jackson's daughter had been "dealing with depression" and bullying at school.

Watch more of the interview with Dr. Sophy on E! News Monday at 7 p.m. and 11:30 p.m.

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