Is Kate Hudson’s Fabletics Company Scamming its Subscribers? Some Twitter Users Seem to Think So—Get the Scoop!

Actress' new athleisure company comes under fire

By Nicole Adlman Sep 25, 2015 7:38 PMTags
Kate HudsonEvan Agostini/Invision/AP

Kate Hudson might have a Twitterverse-sized problem on her hands.

The actress' Fabletics athletic-wear company has come under fire after a Buzzfeed News report surfaced yesterday alleging that the company promotes underhanded practices alongside its parent company JustFab, a startup worth $1 billion that also owns ShoeDazzle, FabKids and FL2.

Buzzfeed's investigative story alleges that JustFab's properties promote deceptive advertising practices that lead to unauthorized credit card charges and users stumbling into a paid subscription service (called a "VIP Membership") that is purportedly difficult to opt out of.

So, in other words, no bueno. Customers have been taking to Twitter to complain about their Fabletics experience, with a range of problems that include the need for long phone calls to cancel the subscription and discrepancies regarding credit card charges and refunds. (And that may only be the tip of the iceberg.)

Then there are the gripes about the company's shipping processes.

And some users want more transparency regarding how the subscription service even works.

Then there are just people who think the company sucks, and want you to know.

Watch: Kate Hudson Shows Off Men's Fabletics Line

Overall, the controversy surrounding JustFab and its associated properties is disconcerting. Kate's reps, for the record, declined to comment to Buzzfeed News.

A JustFab spokesperson told the site, "From day one, we have been upfront about our flexible subscription model, the value it creates for our customers, and its terms of service."