YouTubeFast food employees have been dropping like flies this week, getting fired for licking tacos and guzzling Frosties. But while the whole entire world world was busy anticipating the next gross viral photo (would it be Burger King? Arby's?), one Dunkin' Donuts employee, one man amongst boys, one hero who has risen above, exemplified the art of fast food service.
(Warning: This video contains NSFW language and offensive racial comments.)
And now, Abid Adar showcases How to Succeed in Business Without Really Crying:
Step One—The Rant: 18-year-old Adar was working at a Fort Lauderdale, Fla., Dunkin' Donuts when 27-year-old Taylor Chapman stormed in and ranted about not receiving a receipt, which company's policy dictates means the customer gets his or her order for free.
Chapman, who has a "bachelor's degree in Business & Marketing and am working towards my JD in Law" according to her Twitter, filmed the entire exchange as she went off on Adar and his coworker, Nithi, demanding the entire menu for free, swearing and, at one point, threatening to blow up the planet from Mars. It all dissolved into a racist, anti-Arab tirade.
Step Two—Go Viral: Chapman, who "couldn't f--king wait to put this on Facebook," did upload the video. And like she suspected, the video did go viral. But not because of Dunkin' Donut's inexcusable crime of forgetting to give one customer a receipt, but because of Chapman's behavior, which earned her the Gawker label of "Worst Person Ever."
Meanwhile, Abid was championed for keeping his cool and acting professional.
Step Three—Get "Honored": Instead of unleashing a witch hunt to find and destroy Chapman (the usual web M.O.), the majority of Internet users made it their mission to get Abid the recognition he deserves. And they succeeded, with Dunkin' Donuts first tweeting, "We're proud of how r crew member handled this situation. The franchise owner of the restaurant plans 2 recognize the crew member."
"The franchise owner...has reached out to the crew member privately to express and demonstrate his personal appreciation," a Dunkin' official said in a statement. "Dunkin' Brands' leadership has reached out to the two crew members featured in the video. Both have been invited to an internal company event in Boca Raton later this month for further recognition."
(Side note: Now that Abid and Nithi are taken care of, how about we track down the old man from the video and buy him a beer or 12 for attempting as best as humanly possible to avoid Chapman's ranting? All he wanted was a donut, without a side of crazy.)
Step Four—Make Money: While Abid and Nithin will be "honored" by Dunkin' Donuts, the few details offered up by the company didn't quench the Internet's thirst. Carl, a Texas native, set up a "Sorry Abid Adar and Nithi" IndieGoGo page to "counteract this poison by putting forth good deeds, righting some wrongs, and performing acts of random kindness."
Carl is trying to raise $10,000 "to be split equally between the Dunkin Donuts employees," as "Abid is 18, recently graduated, and has aspirations of being a doctor." (Carl notes that he hasn't "seen what Nithi's aspirations are" but wants to give them both "a foot up in pursit of their education and careers.") So far, the crowdfunding has raised nearly $9,000.
Step Five—Become a Doctor and Save the World: After Taylor Chapman blows it up from Mars.