UPDATE Nov. 15, 2012: Fieri released a follow-up statement to E! News saying he "wholeheartedly" disagrees with the Times' critique of his restaurant.
"At my restaurants, we always try to live by a very simple notion: that food brings people together. I've learned that not everyone agrees with my style. The Times' critic, Pete Wells, clearly did not enjoy his experience. I normally do not respond to reviews or critics, however, given the tone of Pete's piece, it's clear to me that he went into my restaurant with his mind already made up," said the culinary master. "That's unfortunate. I take comments from patrons, fans and visitors very seriously, and if there is ever a problem with our service, we'll fix it."
Fieri argued that despite the negative portrait Wells paints for readers of Guy's American Kitchen & Bar, the reality in his view is much different.
"We've only been open a short while, but I've seen countless people come to my restaurant—families, fans, tourists, and yes, even New Yorkers—looking to get away for an hour or two, and they've had a great experience and a meal that they enjoyed," he added. "Like the thousands of diners, drive-ins and dives I've featured on my show, I've incorporated my passion and love for food into my restaurants. I'm proud of the food we put out, and always will be."
—Additional reporting by Baker Machado
Can you say harsh?
After his latest eatery, Guy's American Kitchen & Bar in New York's Times Square, earned one of the most scornful restaurant reviews to hit the pages of The New York Times, Guy Fieri is firing back hard, suggesting that the reviewer may have had an ulterior motive.
"I just thought it was ridiculous," Fieri told Savannah Guthrie on Thursday morning's Today show. "I mean, I've read reviews. There's good and bad in the restaurant business. But that, to me, went so overboard, it really seemed like there was another agenda. The tone, the sarcasm, the question style."